Impact Training

Mental Health Qualifications

Impact is currently approved by City & Guilds to deliver two mental health qualifications:

• The Level 3 Certificate in Working in Community Mental Health Care (qualification number 3561)
• The Level 2 Certificate in Community Mental Health Work (qualification number 3061)

The Level 3 Certificate in Working in Community Mental Health Care (qualification number 3561)

 This qualification is aimed at staff, volunteers, users and carers who do not hold a professional qualification in mental health but are involved in the delivery of mental health services.

This includes residential, day care, drop-in services, advocacy, in patient, out-patient, supported housing, supported employment, home and community support.

It is a work based award which offers comprehensive coverage of the core knowledge, skills and values needed by practitioners to deliver effective and safe user-centred services across the broad spectrum of mental health services in the UK.

The new version of the course (from January 2011) contains 8 mandatory units. Each unit is assessed by means of a written assignment. The exams which were present in previous versions of the course have been abolished.  

• Unit 1: Understand mental well-being and mental health promotion
• Unit 2: Understand mental health problems
• Unit 3: Understand mental health interventions
• Unit 4: Understand the legal, policy and service framework in mental health
• Unit 5: Understand care and support planning and risk management in mental health
• Unit 6: Use effective communication and build relationships in mental health work
• Unit 7: Enable mental health service users and carers to manage change
• Unit 8: Effective team and joint working in mental health

The course duration depends on you, but is typically about 9-12 months in total. Students are required to attend on average 1 or 2 training days per month over that period.

For more information please contact us directly on 0845 226 3210 or by clicking the "Contact us" button in the top right hand corner of this website.

You can also see more details on the City & Guilds website by clicking here.

The Level 2 Certificate in Community Mental Health Work (qualification number 3061)

This qualification is particularly appropriate to rehabilitation workers, health care assistants and community support workers. It provides a framework for an employer's induction programme. It supports career development and is especially suitable for students who have been out of formal education for a considerable length of time.

The Level 2 Certificate contains 5 mandatory units. There is an assignment attached to each unit. At the end of the course there is a multiple choice exam covering all of the 5 units. Candidates must complete all 5 units, plus the exam, in order to pass the course.

• Unit 1: Principles and values of mental health work
• Unit 2: The Experience of Mental Distress
• Unit 3: Effective Communication in Mental Health Work
• Unit 4: Working in a Mental Health Environment
• Unit 5: Developing as a "Mental Health Worker

The course duration depends on you, but is typically about 4-6 months from start to finish. Students would attend on average 1 or 2 training days per month during that time.

For more information please contact us directly.